Midsouth’s not your traditional retailer. If you go back and look at our history, we’ve always been the same thing. We’re all about reloading, and mostly a mail order catalog since New Market, Tennessee back in 1969. With the advent of the internet, we grew into the retailer you know and love today. Click Here for more info on Midsouth History.
With that in mind, we started a new side of our business to better accommodate the growing interest from local customers to allow them a place to pick up their orders placed online, over the phone, or to stop in and place an order there at the counter. Thus, the pickup room was born, and with it a whole new phase of Midsouth came to be.
Using our pickup room helps local customers to save time, and money on shipping and hazardous fees. Furthermore, you have our friendly staff there to ask any questions you may have on reloading items, ammo, or upcoming seminars and reloading classes. That being said, check out the video below with some best practices when it comes to placing your order:
Now more than ever, we’re ready to serve our local customers. The next time you’re cruising down Interstate 24, stop in and pick up some powder and primers, avoid that hazmat fee, and experience our friendly customer service for yourself. We’re here Monday – Friday, 8:00 AM till 5:30 PM. We hope to see you soon!
2 thoughts on “How We Work with Local Customers”
I really enjoy the service you provide with the in store pickup. Prompt and friendly every time. Keep up the good work. Did you post the winner of the Kel-Tech giveaway?
We did. Robert O. from GA. He was really excited, and very pleased. Sent it his way this week, actually. We’ll have another giveaway before too long.